Just wanted to pass along the name of a VinoTech authorized service company that I have used in the past. Tom's Appliance. They are EXCELLENT and deal only in VinoTech, Sub-Zero, Scotsman and WOLF appliances. www.TomsAppliance.com They list three different phone numbers: (408) 292-2604, (650) 326-2010, and(831) 726-1077.
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